Corporate Sales & Experience Specialist

Who we are

At Clayton & Crume, we’re a growing leather goods brand built across ecommerce, wholesale, corporate sales, activations, and our three retail stores in Louisville, Charleston, and Nashville.

Our team is focused on creating heirloom-quality products, building strong relationships, and delivering a high-level experience for every customer, client, and partner we work with.

Where you’ll fit in

As a Corporate Sales & Experience Specialist, you will play a key role in growing Clayton & Crume’s wholesale and corporate sales business. This position is responsible for developing new business, managing client relationships, growing existing accounts, and helping companies create meaningful, high-quality products that represent their brand well.

This role is not just about taking orders. It is about building long-term relationships, identifying opportunities, asking the right questions, and helping clients find the right product solutions. You will work across corporate gifting, custom leather goods, wholesale accounts, events, activations, and strategic partnerships.

To be successful, you must be a self-starter, possess strong interpersonal skills, and demonstrate effective sales and follow-up habits. It is essential to maintain a client-first attitude, going above and beyond to ensure both customer and client satisfaction.

You must thrive in a fast-paced environment that values creativity, collaboration, accountability, and a strong work ethic. The ability to prioritize projects, manage multiple accounts, communicate clearly, and stick to deadlines while maintaining a high level of professionalism is essential.

You will have an immediate impact on the ways we grow our brand’s reach, while sharpening your sales skills and establishing your role in a quickly growing company.

What you’ll be responsible for

• Developing and growing a book of wholesale and corporate sales accounts through consistent outreach, follow-up, and relationship management

• Prospecting new business through email, phone calls, LinkedIn, trade show lists, referrals, past clients, and more. 

• Building strong relationships with our corporate clients, both past and future. 

• Using strong discovery skills to understand client goals, timing, budget, audience, and product needs

• Creating thoughtful product recommendations, quotes, and proposals that align with client needs.

• Managing the sales process from first outreach through close, handoff, production coordination, and post-sale follow-up

• Maintaining accurate pipeline notes, next steps, follow-ups, close dates, and account details in the team’s operating system

• Coming prepared to weekly meetings and 1:1s with sales team director

• Working cross-functionally with operations, production, logistics, creative, marketing, and finance to ensure orders are accurate, on time, and well-executed

• Supporting activations, shows, events, and client-facing opportunities when needed

• Helping identify new industries, accounts, events, and opportunities that fit the Clayton & Crume brand

• Following internal processes for product setup, order details, approvals, payment, inventory allocation, and client communication

• Representing Clayton & Crume with professionalism, urgency, taste, and a relationship-first mindset

What we’ll love about you

• Your enthusiasm for sharing our brand and products while creating a great client experience

• Your self-motivated work ethic and competitive nature

• Your ability to build and maintain strong professional relationships

• Your proactive approach to outreach, follow-up, and account management

• Your strong sales sensibilities and ability to identify opportunities

• Your ability to ask thoughtful questions and understand what clients truly need

• Your keen understanding of the Clayton & Crume brand, mission, and customer

• Your capacity to manage multiple accounts, projects, and deadlines at once

• Your reliability, professionalism, punctuality, and business acumen

• Your thorough attention to detail

• Your willingness to be held accountable to goals, activity, and outcomes

• Your flexibility and commitment to go above and beyond in your work

What you’ll bring to the table

• Passion for developing partnerships and fostering professional relationships

• Exceptional interpersonal, communication, and customer service skills

• Strong organizational and time-management skills

• Motivated, self-starter mentality

• Ability to manage a sales pipeline and move opportunities forward

• Strong follow-up habits and attention to detail

• Comfortability with outbound prospecting, client outreach, and relationship-based selling

• B2B, wholesale, corporate gifting, hospitality, events, or premium consumer goods sales experience preferred

• Experience with CRM softwares

• Ability to work cross-functionally with internal teams to execute client orders and projects

• A strong desire to grow within a fast-paced, entrepreneurial company

What you’ll love about us

• We’re an ambitious, driven, fun-loving team that is dedicated to growing a brand we proudly stand behind.

• We offer the opportunity for you to contribute your talents as a key member of our sales team and look forward to providing you with a platform for personal and professional growth and a promising career trajectory.

• PTO with additional weeks earned based on service.

• We offer health, dental, and vision insurance, along with a fully vested 401(k) match after one year of service.

• We love sharing our products, so we encourage our team to put our handcrafted leather goods to use.

• We are a group that prioritizes philanthropy through our involvement in local partnerships and charitable causes.

• We love to celebrate our Kentucky heritage and regularly host events with our partners in the bourbon, tourism, and horse racing industries.

AAP/EEO Statement

Clayton & Crume does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.