Food & Beverage Associate
Who We Are
Clayton & Crume is a leather goods and lifestyle brand founded in Louisville, KY. Since day one, we’ve built our business around quality craftsmanship, honest service, and a deep appreciation for shared experiences. Our flagship store in downtown Louisville serves not only as a retail space but also as a gathering place for our community—anchored by a full-service bar and coffee counter that brings people together.
We’re looking for a personable, enthusiastic Food and Beverage Associate to join our team on 12 South in Nashville, TN. This role is central to delivering a warm, elevated experience to every guest who walks through our doors. Whether it’s a cup of coffee in the morning or a bourbon cocktail at night, this team member plays a key role in creating everyday luxury through both product and service. Our bar and café space is an extension of our brand—and we treat it like a front porch, always welcoming and thoughtfully curated.
Where you’ll fit in
As a Food and Beverage Associate at Clayton & Crume, you’ll be the face of our hospitality experience. You’ll prepare and serve drinks with precision and pride, maintain high standards of cleanliness and presentation, and connect with customers in a way that reflects our values. From opening shifts to after-hours events, you’ll help uphold a culture of excellence behind the bar and on the floor.
You’ll be part of a team that values quality, camaraderie, and service that goes the extra mile. Whether you’re setting up for the day or supporting a packed evening crowd, your presence will help define what hospitality looks and feels like at Clayton & Crume.
What you’ll be responsible for
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Deliver a high-touch, Everyday Luxury experience for each guest.
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Prepare and serve beverages consistently, following all recipes and presentation standards.
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Provide friendly, personalized customer service in a fast-paced setting.
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Educate guests about our menu, seasonal offerings, and house specialties.
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Set up and break down the bar daily, including restocking, cleaning, and maintaining supplies.
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Maintain a clean, organized bar area and workspace throughout your shift.
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Engage with customers, take drink and snack orders, and answer any product-related questions.
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Assist in food handling, stocking, and basic café support as needed.
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Support the execution of in-store events and private workshops/events.
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Embrace ongoing training to deepen your knowledge of coffee, tea, spirits, and service.
What we’ll love about you
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Your outgoing, approachable personality and ability to make guests feel welcome
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Your strong sense of urgency and pride in delivering consistent, high-quality service
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Your love of coffee, cocktails, and great conversation
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Your ability to work well in a team, take feedback in stride, and stay cool under pressure.
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Your commitment to cleanliness, safety, and attention to detail.
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Your reliability, punctuality, and willingness to jump in wherever needed.
What you’ll bring to the table
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A passion for hospitality, retail, or food & beverage service.
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Experience in a bar, café, or restaurant environment is preferred but not required.
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Strong multitasking skills and the ability to stay organized during high-volume moments.
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Flexibility to work weekends, holidays, and occasional workshops/events.
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A positive attitude, eagerness to learn, and an eye for small details that make a big difference.
What you’ll bring to the table
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Two (2+) years of experience in retail or hospitality, with some team leadership or event coordination experience preferred.
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Experience or interest in marketing, event planning, or community engagement.
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Confidence in working with customers, vendors, and local partners.
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Strong organizational skills and the ability to manage multiple moving pieces.
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Comfort working evenings and weekends during events or special store initiatives.
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A self-starter mindset and a desire to make an impact at the local level.
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Familiarity with the Clayton & Crume brand and a passion for bringing it to life.
What you’ll love about us
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We're a tight-knit, driven, and fun team building something we believe in.
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You’ll play a real role in growing the brand and shaping how people experience it.
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We offer 2 weeks of paid time off with additional weeks earned based on service.
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We provide health, dental, and vision insurance, plus a fully vested 401(k) match after one year.
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Our team gets access to our handcrafted goods, along with exclusive friends and family pricing.
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We’re active in our community and give back through local partnerships and charitable work.
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We proudly celebrate our Kentucky roots through events with local icons in bourbon, tourism, and horse racing.
Job Details
- This position must be available on weekends. Hours will vary based on business needs. There will be opportunities to pick up additional hours during the busy holiday season.
- Please contact retail@claytonandcrume.com with your resume.
Equal Opportunity Statement
Clayton & Crume is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, gender, religion, sexual orientation, disability, veteran status, or any other protected status under local, state, or federal law.
